Carter Machinery Company, the authorized Caterpillar dealer for Virginia, West Virginia, Maryland, Delaware and Washington D.C., is hiring a Retail Sales Associate (RSA) in Baltimore, Maryland. The Retail Sales Associate (RSA) plays a vital role in maintaining a strong retail presence at their assigned store while driving sales and customer engagement across their region. The RSA is responsible for proactively reaching out to potential customers, assisting walk-in customers, and ensuring a seamless buying experience. Seeking candidates with previous sales or customer service experience preferred, ideally in a retail or equipment-related industry. College degree in related field, preferred. 

Requirements for the Retail Sales Associate position include:

• Strong communication and interpersonal skills.
• Must possess ability to engage customers, build relationships, and drive sales.
• Self-motivated with a proactive approach to outbound calling and lead generation.
• Familiarity with heavy equipment, construction products, or related industries is a plus.
• Proficiency in CRM systems and Microsoft Office Suite is a plus.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Must be able to function well in a high volume and fast-paced environment.
• Must be able to travel and work hours required by job and customer demand.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Retail Sales Associate job, including regularly being required to stand; walk and talk or hear. The employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and /or move up to 20 pounds.  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive.  Additional duties may be assigned.  

Starting Compensation Range:  $65,000 - $75,000 per year

Actual base salary may vary based upon, but not limited to, relevant experience, skills, candidate qualifications, education, geographic location, and other relevant business factors. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance e.g. discretionary incentive programs or non-discretionary incentive plans.  

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.