Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Used Parts Sales representative in Salem, Virginia at our corporate headquarters.  The Used Parts Sales representative position is responsible for effectively selling used parts and service sales.  Additional responsibilities include following through on leads from other team-members, negotiating appropriate prices from vendors, recommending solutions to customers, responding to all customer parts inquiries and properly processing parts orders in an inside/counter-sales environment.  Will collaborate with other internal personnel, departments, and Carter stores to fully deliver solutions to customers.  Seeking candidates with a minimum of three years experience in a sales role in a service-related industry.  Previous experience in the heavy equipment industry preferred. 

Requirements for the Used Parts Sales representative position include:

• Thorough understanding of machine Used Parts.
• Excellent negotiation skills to achieve win-win.
• Must be a self-starter.
• Must have excellent customer service skills.
• Must have strong problem-solving skills, with the ability to perform duties with a sense of urgency while maintaining accuracy in a fast-paced environment.
• Technical aptitude.

• Must be able to multi-task and have good organizational skills with the ability to prioritize competing demands.
• Exceptional customer satisfaction skills and the ability to build solid relationships.
• Must have excellent written, verbal, and telephone communication skills.
• Must be able to understand and practice effective sales techniques.
• Computer skills are required, including Microsoft products and other applications as needed; with ability to learn Caterpillar’s “Dealer Business System” (DBS) and related rental software programs.
• Must be able to work additional hours as needed to meet business and customer demands.

• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Used Parts Sales representative job, including the ability sit or stand for prolonged periods of time.  Able to lift, carry and maneuver items up to 10 pounds in weight. .  Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.  This job description is not intended to be all-inclusive.  Additional duties may be assigned.    

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.