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- Chesapeake, VA
- Jan 02, 2025
Responsibilities
Allan Myers is looking for an IT Support Analyst to support our Construction and Construction Materials field technology to be based out of our Chesapeake, Virginia office. These field technologies include applications and systems used in estimating, surveying, asphalt production, field productivity, planning and scheduling.
A background in construction or construction operations is a plus.
Key responsibilities include:
- Provide direct user support over the phone and in person at offices, job sites, and asphalt plant locations.
- Assist users with resolution of issues and provide guidance on the use of technology. Support issues will range from account and device related issues to clearing of sessions to assistance in troubleshooting and isolating performance issues on devices and networks as well as core applications.
- Support technology deployments in the field and assist in providing end user training on proper use of the technology.
The Support Analyst will participate in implementation projects and process improvement initiatives.
The ideal candidate will be able to demonstrate their problem-solving and critical thinking on each and every assignment, employ their verbal and written communication skills to influence outcomes and bring their tenacity and drive to achieve business objectives.
Experience and Education Requirements:
Qualifications
Experience and Education Requirements:
- Bachelor’s degree in Engineering, Business or Information Technology, Computer Science, Finance or related field.
- Certifications such as CompTIA A+ preferred, others such as Project +, Network+, and Cloud+ are a plus
- 2 – 5 years related experience
- Experience with and knowledge of the Construction or Materials Productions industries is a plus.
Required Skills and Knowledge:
- Must be able to travel overnight or long distances on occasion.
- Must possess a willingness to learn and adapt to change.
- Ability to work under deadlines and pressure.
- Must possess excellent communication (verbal/written) & time management skills.
- Must be detail oriented.
About Allan Myers
Allan Myers is a leading heavy civil construction and materials contractor in the Mid-Atlantic (PA, NJ, DE, MD, DC, VA and NC) with seven regional offices and 22 asphalt and aggregate plants. With a workforce of more than 2,400 hard working men and women, and our own extensive fleet of vehicles and equipment, there’s no job we can’t tackle.
The markets we serve include design-build, site development, transportation, dirt, pipe, bridge, water, asphalt/aggregate production and transportation. With nearly 85 years of history under our belt, we’re constantly growing and pushing ourselves to take on new challenges that are bigger and bolder.
At Allan Myers, you will work alongside colleagues who are committed to working Better, Faster, Safe on each job. Allan Myers is committed to your success and will help you reach your fullest potential through on-the-job training, classroom learning, and limitless opportunities for advancement.
Allan Myers is an equal opportunity employer, committed to a diverse workforce (Minority/Female/ Protected Veterans/Disabled).